North Carolina | Charlotte
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Technicians Available Now: March 21
Professional Expertise

Professional Expertise

Locally owned and operated, we expertly service over 90 brands of refrigerators, wine coolers, stoves, gas ranges, cooktops, wall ovens, microwaves, washers, dryers, dishwashers, ventilation hoods and other household appliances. Utilizing the skills of a quality team of trained, professional appliance repair technicians.

Each specialist is fully licensed and holds public liability insurance for your peace of mind.

High-Quality Parts And Service

High-Quality Parts And Service

We are known in the community for using high-quality parts, so all our repairs are dependable and long-lasting. In addition, all our services are backed by comprehensive parts and labour warranties, so you’ll always be assured of receiving the best possible products and quality. Backed by an excellent support staff and trucks fully equipped with the latest technology, equipment and parts, our technicians will do their best to complete your appliance repair in one service call.

MEET OUR TEAM

Roman Dihtiarov

Roman Dihtiarov


Founder of Emergency Appliance Repair LLC
Lead Technician

Roman Dihtiarov is a certified appliance and refrigeration technician with more than 12 years of professional, hands-on experience across residential, commercial, and light-industrial equipment. Known for engineering-level diagnostics, advanced system restoration, and precision technical work, Roman has built a reputation as a specialist capable of solving complex cases other service providers decline.

With a formal degree in engineering, Roman combines deep theoretical knowledge with extensive field experience. This dual background enables him to go beyond standard part replacement and instead redesign, adapt, and restore systems using real engineering calculations and advanced diagnostic methodology.

Advanced Technical Expertise

Roman specializes in high-level diagnostics and precision restoration, including:

  • Sealed-system engineering: redesign, leak elimination, custom line adaptation, and system optimization
  • Factory-authorized compressor replacements (designated subcontractor for LG)
  • Component-level electronic repair:
    • control board diagnostics
    • failure-mode analysis
    • micro-soldering and circuit restoration
  • Custom part engineering:
    • designing 3D CAD models
    • preparing precise technical prototypes
    • producing unique components on high-performance 3D printers
  • Commercial refrigeration and food-service equipment repair
  • In-warranty service partner for Dukers
  • Precision calibration, electrical safety compliance, and long-term reliability improvements

Roman is one of the few specialists in the region capable of restoring failed systems at the engineering and component level, rather than simply replacing parts. His work significantly reduces repair costs, extends equipment life, and minimizes electronic waste.

International Engineering Background

Roman previously worked under a formal technical contract with Helion AG, one of Switzerland’s leading solar-energy companies. His responsibilities included the installation and servicing of high-voltage solar systems up to 1500V, strict electrical-safety compliance, and precision installation in accordance with Swiss and EU technical standards.

This experience strengthened his expertise in electrical engineering, advanced diagnostics, high-accuracy measurements, and safe operation in high-risk environments.

Business Leadership & Professional Operations

Roman is the founder and lead technician of Emergency Appliance Repair LLC, serving private homeowners, commercial kitchens, property-management companies, and warranty partners across the Carolinas.

His business is recognized for:

  • Engineering-level diagnostic work
  • High customer satisfaction
  • Efficient project management
  • Sustainable repair practices
  • Solving complex failures and “unrepairable” cases
  • Professional Credentials
  • EPA 608 Certified
  • BBB Accredited Business
  • Member — United Appliance Servicers Association (UASA)
  • Member — Appliantology
  • Engineering-level technical repair, sustainability, and precision diagnostics
  • Professional Value Statement

Roman operates at the intersection of engineering and technical service, offering a rare combination of:

  • Deep system understanding
  • Component-level repair ability
  • Precision craftsmanship
  • Advanced diagnostic reasoning
  • Modern engineering tools (3D modeling, 3D printing, micro-soldering)

This unique skill set makes him exceptionally valuable to homeowners, commercial operators, manufacturers, and service networks seeking a high-level technician capable of solving complex, non-standard, and advanced technical challenges.

I do every job as if it were for my own home — with care, skill, and full responsibility. That’s the heart of this business.

Roman Dihtiarov

What Our Customers Say About Us

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